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TERMS AND CONDITIONS OF USE AND PURCHASE
The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.
Please read carefully these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.
GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to ALMONDTERRA ANDALUSIAN TASTE S.L. CIF/NIF B67688788, address at CL CLARA CAMPOAMOR 6, Fuente Palmera (CóRDOBA), 14120 and with email ROSARIO@ALMONDTERRA.COM and telephone 957714201, hereinafter ALMONDTERRA ANDALUSIAN TASTE S.L.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of consulting products and placing orders.
* Do not make any fraudulent or false order. If an order is reasonably considered to be fraudulent, ALMONDTERRA ANDALUSIAN TASTE S.L. is authorized to cancel it and inform the relevant authorities.
* Have the legal capacity to enter into contracts (the user declares to be over 18 years of age).
* Provide your contact information in a truthful and exact way in order to be able to send the orders.
PERSONAL DATA PROTECTION
ALMONDTERRA ANDALUSIAN TASTE S.L. informs users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.
PURCHASE CONDITIONS
Availability of the service. Users have the possibility of placing orders for the items offered through the website both for delivery to an address within Spanish territory and to a European destination.
Language.
The contract will be formalized in Spanish.
Product availability.
Orders are subject to product availability. If there are difficulties regarding the supply of products or if there are no items in stock, ALMONDTERRA ANDALUSIAN TASTE S.L. will inform the client of such circumstance, either by mail or by telephone and will reimburse any amount that had been paid for the product or products not available or will exchange the product for another of the same value, as the client decides.
Product prices.
All current taxes are included in the prices of the items, but shipping costs are not included, which will be added to the total amount. ALMONDTERRA ANDALUSIAN TASTE S.L. reserves the right to change prices at any time, although products will be billed based on the price in effect at the time the order is placed (subject to product availability).
The purchase order will indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be that legally in force at all times depending on the specific item in question.
Only web orders will be made and sent to the peninsular Spanish territory that is not Ceuta and Melilla. In addition, they will not be made to the Balearic Islands and the Canary Islands. If the customer still wishes to receive orders in the excluded areas mentioned above, they must contact customer service where they will be instructed to carry out the processing.
Shipping costs to addresses in Spanish territory.
Shipping costs will therefore be borne by the customer.
Shipping costs to addresses outside of Spanish territory.
No orders or shipments will be made through the web, for this you must contact the customer service telephone number.
How to place an order.
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps that are requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order by email.
During the process, before making the payment, you can modify the data of your order. The order is not formalized until the process is finished, which will happen when you have made the payment. Clicking on «Pay» implies that you acquire and pay for the selected items, this step implies a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, with no established minimums or maximums.
Right to cancel the order.
ALMONDTERRA ANDALUSIAN TASTE S.L. reserves the right to refuse an order from a customer with whom there is a dispute.
Also ALMONDTERRA ANDALUSIAN TASTE S.L. You have the right to refuse or cancel an order for justified reasons, such as:
* Due to an error in the billing information (that is incorrect or impossible to verify)
* If there is suspicion of fraud with the bank card
* If it is not possible to send it to the indicated address
* If there are reasons why it is suspected that the user is not an end consumer
* If the user is under 18 years old
* If full payment has not been made.
Way to pay.
You can use credit or debit card and Paypal as a means of payment. In the case of payment by card or PayPal, the total amount of the order, which will include the corresponding shipping costs, as the case may be, will be charged to the customer’s account at the time of purchase. Payments are only accepted in EUROS.
By paying by card and in the event of any incident occurring during the process (for example, the terminal reporting the denial of the card) the order will be canceled automatically. The bank card payment system is made through the “REDSYS” payment gateway.
By clicking on «Pay» the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by their issuing entity, but if said entity does not authorize payment, the order will be canceled automatically, the system informing the customer of said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform.
ALMONDTERRA ANDALUSIAN TASTE S.L. It also offers you the possibility of making the payment by bank transfer, to do so, contact the customer service telephone number.
The order will be sent to the address that you indicate once the deposit of the total amount of the order has been confirmed. If the amount is not for the total, ALMONDTERRA ANDALUSIAN TASTE S.L. reserves the right not to send the order until it is fully paid by the customer.
Delivery.
The products will be sent to the address that the user has indicated.
The delivery time ranges between 24 and 72 hours (business days).
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that the «delivery» has occurred or that the order has been «delivered» at the moment in which you or a third party indicated by you acquires the material possession of the products, which is will prove by signing the receipt of the order at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order to the indicated address, ALMONDTERRA ANDALUSIAN TASTE S.L. will try to deliver it to a third party indicated by the client or try to deliver it again at a later date. For this, if you are not going to be at home, please contact ALMONDTERRA ANDALUSIAN TASTE S.L. to arrange delivery another day.
If within 15 days, counting from the time your order is available for delivery, the order could not be delivered for reasons not attributable to ALMONDTERRA ANDALUSIAN TASTE S.L., we will understand that you wish to withdraw from the contract and we will consider it resolved.
As a result of the termination of the contract, we will return all payments received from the user, including delivery costs, without undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please, keep in mind that the transport derived from the resolution may have an additional cost, for which ALMONDTERRA ANDALUSIAN TASTE S.L. will be authorized to pass on the corresponding costs.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order, you can notify it by email to ROSARIO@ALMONDTERRA.COM by mail to the address CL CLARA CAMPOAMOR 6, FUENTE PALMERA (CóRDOBA), 14120.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day that the client or a third party indicated by the client, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thus assuming the return costs. Please note that if you decide to return the items to us freight collect, we will be authorized to charge you for any costs we may incur.
The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the same, of products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the / the product(s) while they are in your possession. Please return the item using or including all of its original packaging with all tags attached. Please do not remove the labels until you are sure you want to keep each item.
After examining the article we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will proceed to refund the total amount of the purchase plus shipping costs within 14 days of receiving the order. cancelled.
If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without the shipping costs.
Return of defective products.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the total price of the products, together with the shipping costs derived from and the return of the item.
RESPONSIBILITIES
The access and use of this website is the responsibility of the users. It is not guaranteed by ALMONDTERRA ANDALUSIAN TASTE S.L.:
– The infallibility, availability, continuity, non-existence of security deficiencies of the website.
– That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
– The possible damages or losses that could derive from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website.
– Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate interference that are beyond the control of ALMONDTERRA ANDALUSIAN TASTE S.L..
– ALMONDTERRA ANDALUSIAN TASTE S.L. is exonerated from liability. against any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other external sources.
The mere access to the website does not imply the establishment of any type of commercial relationship between ALMONDTERRA ANDALUSIAN TASTE S.L. and the user.
ALMONDTERRA ANDALUSIAN TASTE S.L. only supplies the products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. ALMONDTERRA ANDALUSIAN TASTE S.L. bears no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunity of the client.
Assignment of rights and obligations.
The contract is binding both for the client and for ALMONDTERRA ANDALUSIAN TASTE S.L., as well as for our respective successors, assigns and assigns. The client may not transmit, assign, gra
VIRUS PIRACY AND OTHER COMPUTER ATTACKS
The user must not make improper use of this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other program or technologically harmful or harmful material. The user will not attempt to gain unauthorized access to this
web page, to the server on which said page is hosted or to any server, computer or database related to our web page. The user undertakes not to attack this web page. Failure to comply with this clause could lead to the commission of offenses typified
by the applicable regulations. We will report any breach of these regulations to the appropriate authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial attack.
of service, viruses or any other program or technologically damaging or harmful material that may affect your computer, computer equipment, data or materials as a result of the use of this website or the download of content from it or to those that it redirects .
INTELLECTUAL PROPERTY AND COPYRIGHTS
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content provided as part of the website correspond at all times to ALMONDTERRA ANDALUSIAN TASTE SL.The user may make use of said material only as expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the product purchase contracts through it will be governed by Spanish law. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim before ALMONDTERRA ANDALUSIAN TASTE S.L. via email MAIL or by post to the address CL CLARA CAMPOAMOR 6, Fuente Palmera (CóRDOBA), 14120.